Amber Valley Sound Works

Last updated: 11 Sept 2025

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At Amber Valley Sound Works, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK data protection law (including GDPR).

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1. Information We Collect

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We may collect and process the following types of information:

• Contact details: name, email address, phone number, business details.

• Project information: details you provide about your venue, event, or requirements.

• Website data: when you visit our site, we may collect standard analytics (e.g. page views, browser type, IP address).

• Communication records: emails, forms, or calls relating to enquiries and projects.

We do not collect sensitive personal data unless it is provided by you for a specific project need.

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2. How We Use Your Information

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We use your information to:

• Respond to enquiries and provide quotes.

• Deliver and manage our services (projection, sound systems, interactive technology, exhibitions, installations, etc.).

• Manage contracts, invoices, and payments.

• Send updates or marketing (only if you’ve opted in).

• Improve our website and services.

We do not sell your data to third parties.

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3. Sharing Your Information

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We only share data when necessary to deliver our services — for example, with trusted contractors, suppliers, or service providers — and always in line with GDPR.

4. Data Storage & Security

• Your information is stored securely in digital or physical form.

• We take reasonable measures to protect it from loss, misuse, or unauthorised access.

• Data is retained only as long as necessary for legal, contractual, or business reasons

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5. Your Rights

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You have the right to:

• Access the data we hold about you.

• Request corrections or updates.

• Request deletion of your data.

• Withdraw consent for marketing.

• Complain to the Information Commissioner’s Office (ICO) if you believe your data has been misused.

 

To exercise your rights, please contact us at:
info@avsoundworks.com

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6. Cookies & Website

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If we use cookies on our website, they will only be for basic functionality and analytics. You can disable cookies in your browser at any time.

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7. Updates to This Policy

We may update this privacy policy occasionally. Any changes will be posted on our website with the updated date above.